Internet
Get home internet your family can rely on.
Love your footy? Get 12 mths Kayo Basic on us.
For Telstra Personal customers taking up a new home internet service. Plus get up to $15/mth off for 6 mths. Internet offer ends 12 June 2023.
Bonus value based on 12 mths of Kayo Basic, plus $15/mth off our Ultimate Home Internet plan for 6 mths. Roll onto Kayo Basic standard mth-to-mth fees after 12 mths unless you change or cancel. Must sign up via Telstra.
Internet address check
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Connection address
You can connect to the nbn® network via Hybrid Fibre Coaxial technology.
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You can connect to the nbn® network via Fibre to the Premises technology.
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You can connect to the nbn® network via Fibre to the Building technology.
Actual FTTB speeds will be confirmed once you’re connected.
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You can connect to the nbn® network via Fibre to the Node technology.
Actual FTTN speeds will be confirmed once you’re connected.
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Upload speed range0000 - 0000 Mbps
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You can connect to the nbn® network via Fibre to the Curb technology.
Actual FTTC speeds will be confirmed once you’re connected.
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Download speed range0000 - 0000 Mbps
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Upload speed range0000 - 0000 Mbps
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You can connect to the nbn® network via Fixed Wireless technology.
Woo-hoo! Your address is nbn-ready.
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Make the switch now to secure, fast nbn with Telstra. Your fixed phone line is included at no extra cost and you can keep your existing number.
Great! You can get connected via Cable now
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Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map
Note:There is a temporary pause on new nbn HFC connections. Learn more
Great! You can get connected via ADSL now
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Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map
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You can connect to the Opticomm access network. Please call us on 13 22 00 to find out more and connect.
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You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.
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Choose your home internet option
Compare the different internet connection types to find the right one for you.
Want help finding the perfect plan? Try our Internet Plan Finder
Unlimited data plans
nbn home internet
Fast nbn for busy families and serious gamers.
- Faster Wi-Fi speeds
- Connect more devices with Wi-Fi 6
- Unlimited data and calls
- 4G mobile backup
- Advanced cyber threat protection
- Month-to-month
- Prioritise devices online
- Includes home phone line
EASY INSTALL
5G Home Internet
Lightning-fast internet - just plug in and go.
- Amazing 5G speeds
- Connect more devices with Wi-Fi 6
- Massive 1TB data per month
- Easy setup, no cables or techies
- Advanced cyber threat protection
- Month-to-month
- First month on us
CONNECT ON THE GO
Mobile broadband
Portable Wi-Fi for internet on the go.
- Australia’s best mobile network
- Connect more devices with Wi-Fi 6
- Up to 400GB data per month
- Easy setup, no cables or techies
- Advanced cyber threat protection
- Month-to-month
- No excess data charges
Need help choosing a home internet plan?
Use our Internet plan finder to reveal a plan that suits your needs.
Even more unreal home internet deals
Shop entertainment dealsYou can add multiple entertainment options to your new home internet plan.
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Apple TV+
3 months special offerEnjoy new Apple Original series and films every month, streamed across your favourite devices.
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Disney+
Telstra Plus members offerStream Disney+ Originals and new titles every month. Get Marvel, Pixar, Star Wars and more.
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BINGE
2 months special offerStream all the best BINGE-worthy shows, with more added all the time. Includes HBO Classics.
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FLASH
3 months special offerStream 25+ news channels together in one place, including CNN, Sky News, BBC, Al Jazeera and more
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Xbox Game Pass Ultimate
First month special offerPlay 100+ top-quality Xbox games on your compatible devices anytime, with cloud gaming.
Telstra Smart Modem 3 included for use with your nbn plan.
With the latest Wi-Fi 6 technology, it's our most powerful modem yet. And it's included for use with our new home nbn plans.
Why choose us for home internet?
Cyber security that never sleeps
We block millions of malicious calls, emails and websites every single day, and monitor our network 24/7 to help protect your data from for suspicious activity.
Our satisfaction guarantee
If you’re not happy, let us know within 30 days of connecting and you can leave with no obligations.
Big rewards for being with us. Telstra Plus.
Get discounted movie, sports and concert tix plus other exclusive benefits. And you’ll earn points towards rewards every time you make an eligible payment. Join for free.
Already a Telstra customer?
Use these easy links to upgrade, move or manage your internet.
Change your internet plan
With Telstra you have the flexibility to change your home internet plan as your needs change.
Move your home internet for $0
Book a standard internet move online for $0 and we can have you connected the day you move in.
Manage it all with My Telstra
Check your internet speed, pay a bill, redeem an offer, add entertainment and more with My Telstra on your mobile.
Frequently asked questions
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Don’t worry, it’s hassle-free. Just find the Telstra plan that's right for you and sign up. We’ll transfer your service across and send you a new Telstra Smart Modem. We’ll even cancel the old plan for you.
If you want help finding the right Telstra plan, try our Internet Plan Finder.
Note: Check with your old provider in case there are termination fees.
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To find out whether you can get 5G internet, nbn internet or another type of connection, enter your address in our Internet address checker.
Note: Having 5G mobile coverage in your area does not automatically mean 5G internet is also available.
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Telstra consistently has some of the fastest internet speeds available. However the speeds you will typically get depend on where you live and whether you’re connecting to the nbn network, cable or ADSL.
Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds.
For important information on speeds see our nbn key facts sheet and Fixed Wireless key facts sheet.
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- nbn connects you to the internet via Australia’s fixed-line and fixed wireless national broadband network.
- 5G home internet is a wireless internet connection that doesn’t use physical cables.
- nbn generally provides a fast, reliable connection and the network now covers about 99% of Australian homes.
- 5G Home internet offers a very fast connection, but the network is still growing and has limited coverage in some areas.
Both nbn broadband and 5G internet can support multiple devices.To compare features and benefits of Telstra nbn plans versus Telstra 5G internet plans, checkout the internet types comparison above.
- nbn connects you to the internet via Australia’s fixed-line and fixed wireless national broadband network.
Things you need to know
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Important
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™ tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra
Plan prices
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.
Speed Add-ons
Typical busy period speeds for the new nbn tiers Superfast and Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speed of these add-ons. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB)
Service Availability
Services not available to all areas or premises.
Installation
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.
nbn™ New Development Charge
In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.
Telstra Smart Modem™
Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.
Medical security alarms, lift phones and fire indicator panels
If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling 1800 227 300. Medical alarms can also be registered online at nbn.com.au/medicalregister. It’s important to understand that registering these services won’t prevent them from being disconnected when moving to the nbn network. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network.
Questions about internet plans?
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View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Support
More information about internet plans can be found in our Support section.
Send us a message
Questions about internet plans? Get in touch and we’ll help you as soon as we can.
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