International Roaming
Your passport to staying connected when you travel
What is international roaming?
International roaming means you can travel abroad while continuing to use your familiar phone service. No SIM swapping required to use data or to call and text with your Australian mobile number.
When you're on a Telstra mobile plan, simply activate your International Roaming Day Pass in the My Telstra app and you're good to go.
Why travel with a Day Pass?
Roam in over 70 countries
Love travel? International Roaming is available in over 70 countries on a Day Pass. Costs and services differ, depending on the travel zone.
Track your usage and costs
Check how much data you still have left on your daily allowance or Data top-up, and keep track of what you'll be paying on your next bill. All in the My Telstra app.
No swapping SIMs
Forget waiting in a long airport queue to buy a local SIM card. Activate your International Roaming Day Pass from the comfort of the My Telstra app.
Keep your number
With a Day Pass, you'll keep your number so it's easy for family and friends to stay in touch. You'll also be able to keep receiving texts with one-time passcodes to log in to accounts with 2-step verification.
What's included in Day Pass?
Day Pass
Access 1GB of data per day and unlimited calls and texts in eligible destinations. Countries are zoned according to what services are available.
Zone 1
$5 a day
New Zealand only. 1GB data, unlimited calls + SMS
Zone 2
$10 a day
1GB data, unlimited calls + SMS
Zone 3
$10 a day
Unlimited calls + SMS
Data top-up
Gone over your 1GB Day Pass daily allowance? We'll SMS to give you the option of topping up.
Data top-up
$10 for 1GB
Valid for 31 days
Eligible Day Pass destinations
International Roaming is available in over 70 destinations. If you exceed your Day Pass daily limit, we'll send you an SMS reminder and include an option to top you up with 1GB of data for $10 (valid for 31 days).
These eligible destinations apply to customers on an Upfront Mobile Plan. If you are not on an Upfront Plan, your eligible destinations may differ. Not sure if you're on an Upfront Plan? Check out our handy FAQ.
Select price per day
Zone 2 - unlimited calls, SMS & 1GB data
Zone 3 - unlimited calls & SMS only
- Argentina
- Armenia
- Austria
- Bahrain
- Bangladesh
- Belgium
- Brazil
- Bulgaria
- Cambodia
- Canada
- Chile
- China
- Croatia
- Czech Republic
- Denmark
- East Timor (Leste)
- Egypt
- Estonia
- Fiji
- Finland
- France
- Germany
- Greece
- Guatemala
- Hong Kong
- Hungary
- India
- Indonesia
- Ireland
- Isle of Man
- Israel
- Italy
- Japan
- Kazakhstan
- Latvia
- Lithuania
- Luxembourg
- Macedonia
- Malaysia
- Mexico
- Nauru
- Netherlands
- Nigeria
- Norway
- Panama
- Papua New Guinea
- Phillippines
- Poland
- Portugal
- Qatar
- Romania
- Russian Federation
- Saudi Arabia
- Serbia
- Singapore
- Slovak Republic
- Slovenia
- Solomon Islands
- South Africa
- South Korea
- Spain
- Sri Lanka
- Sweden
- Switzerland
- Taiwan
- Thailand
- Tonga
- Turkey
- UAE
- UK
- Ukraine
- USA
- Vanuatu
- Vietnam
- Gibraltar
- Guernsey
- Jamaica
- Jersey
- Malta
- Peru
- Samoa
Zone 1 - Unlimited Calls, SMS and 1GB Data
- New Zealand
Don't see your destination?
Activating your Day Pass
Phone home, access Wi-Fi and flood your socials with dreamy travel pics: Day Pass lets you do it all. Manage it through the My Telstra app, so you have a good idea of usage and upcoming bill cost.
If your daily Day Pass limit runs out, you'll get a text with the option for a 1GB data top-up that stays active for 31 days. Already have an active Data top-up? You'll automatically switch to it once you've hit your daily Day Pass data limit.
Ready for take off?
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Step 2
Select your mobile service and go to Extras, then tap International roaming. -
Step 3
Scroll down to International Day Pass and toggle it on, if it isn't already. Day Pass is now activated!
Your Day Pass takes between 15 minutes and 2 hours to activate and you'll receive a text once it's active. You'll only begin paying once you start using your device at your destination. The Day Pass expires within 24 hours of you first using it. This includes data, such as downloading emails or updating your socials.
Other ways to access international roaming
Pay-as-you-go on your phone plan
On eligible plans, you can use International Roaming on a PAYG basis. Use your service in over 200 destinations and when you, arrive, we’ll send you an SMS, advising the rates you’ll pay.
It’s our responsibility to let you know that PAYG means your costs will be significantly higher - $3 for every MB of data your phone uses. To give you an idea of how quickly costs can escalate, this is around 1.5MB for every minute of social media time.
To avoid bill shock after you return home, deselect ‘International Roaming’ in the My Telstra app. You can also use your phone abroad by removing your Telstra SIM card and buying a local Telco SIM, or simply tapping into local Wi-Fi hotspots.
Pre-Paid International Roaming Packs
Get data for overseas, plus some calls and texts to keep in touch. You can use your Pre-Paid International Roaming Pack across 35 eligible countries so it can cover your entire trip.
You can choose a pack with the data and expiry time to suit your itinerary. And the longer you’re connected overseas, the more value you get.
What is VoLTE?
Voice over LTE (VoLTE) lets you make phone calls on a 4G (LTE) network.
We have arrangements for carrying voice calls with each of our individual roaming partners in other countries. Traditionally our partners have provided 2G and 3G networks for carrying our roaming voice calls but Telstra is also making arrangements with a growing number of partners which can allow VoLTE on 4G to be used for these calls. In some countries VoLTE on 4G is the only option as our partners have already shut down their 2G and 3G networks.
This means VoLTE will increasingly be required to make or receive phone calls (including emergency calls) when roaming abroad. So it’s important to have a 4G or 5G phone that is compatible with our 4G VoLTE roaming arrangements to help ensure you can make calls when travelling.
VoLTE International Roaming
To use VoLTE when using your phone abroad in eligible countries requires the device to have VoLTE roaming capability. Not all VoLTE handsets have this capability. The handsets that can be used for roaming using VoLTE can be different to devices that can be used for VoLTE calling in Australia. The devices below are VoLTE International Roaming tested and capable devices that Telstra has launched prior to 1 July 2022. In addition, every handset/tablet that Telstra have launched since 1 July 2022 that supports VoLTE also supports VoLTE International Roaming. For any further information, please refer to our Technical Assistance.
Making emergency calls while overseas
In order to make an emergency call while overseas, it is important that your device also supports VoLTE Emergency Calls. If your device doesn’t support VoLTE Emergency Calls, and there is no 3G network coverage available in your location in the country you’re using your device, you will not be able to make an emergency call, even though you may have 4G or 5G coverage. The devices below are VoLTE Emergency Call tested and capable devices that Telstra has launched prior to 1 July 2022. In addition, every handset/tablet that Telstra has launched since 1 July 2022 also supports VoLTE Emergency Calls.
VoLTE International Roaming capable devices
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Device model Version required iPhone 6S Must be running Apple iOS 14.5 or greater iPhone SE Must be running Apple iOS 14.5 or greater iPhone 7 Must be running Apple iOS 14.5 or greater iPhone 7 Plus Must be running Apple iOS 14.5 or greater iPhone 6S Plus Must be running Apple iOS 14.5 or greater iPhone X Must be running Apple iOS 14.5 or greater iPhone 11 Must be running Apple iOS 14.5 or greater iPhone Xr Must be running Apple iOS 14.5 or greater iPhone 8 Must be running Apple iOS 14.5 or greater iPhone 11 Pro Max Must be running Apple iOS 14.5 or greater iPhone SE 2nd Generation Must be running Apple iOS 14.5 or greater iPhone 8 Plus Must be running Apple iOS 14.5 or greater iPhone 11 Pro Must be running Apple iOS 14.5 or greater iPhone Xs Must be running Apple iOS 14.5 or greater iPhone XS Max Must be running Apple iOS 14.5 or greater iPhone 12 Pro Must be running Apple iOS 14.5 or greater iPhone 12 Pro Max Must be running Apple iOS 14.5 or greater iPhone SE 3rd Gen Must be running Apple iOS 14.5 or greater iPhone 12 Must be running Apple iOS 14.5 or greater iPhone 12 Mini Must be running Apple iOS 14.5 or greater iPhone 13 iPhone 13 Mini iPhone 13 Pro iPhone 13 Pro Max iPhone 14 iPhone 14 Plus iPhone 14 Pro iPhone 14 Pro Max -
Device model Version required Galaxy S9 Plus Must be running QP1A.190711.020.G960FXXUFFUE1 or later Galaxy Note 9 Must have firmware version or later QP1A.190711. 020.N960FXXS8FUE5 or later Galaxy S10 5G Must be running QP1A.190711.020.G973FXXU8DTH7 or later Galaxy Xcover Pro Must be running RP1A.200720.012.G715FNXXU7BUC1 or later Galaxy Z Flip Must be running RP1A.200720.012.F700FXXU5DUD9 or later Galaxy S10e Must be running QP1A.190711.020.G973FXXU8DTH7 or later Galaxy Note 10+ Must be running RP1A.200720.012.N975FXXU6FUBD or later Galaxy Note 10+ 5G Must be running RP1A.200720.012.N975FXXU6FUBD or later Galaxy A90 5G Must be running RP1A.200720.012.A908BXXU5DUC3 or later Galaxy A51 Must be running RP1A.200720.012.A515FXXU4DUB1 or later Galaxy Tab S7 4G Must be running RP1A.200720.012.T875XXU2BUC6 or later Galaxy Tab S7+ 5G Must be running RP1A.200720.012.T976BXXU1BUB2 or later Galaxy Tab Active3 4G Must be running RP1A.200720.012.T575XXU3BUD5 or later Galaxy Tab A7 4G Must be running QP1A.190711.020.T505XXU2AUA1 or later Galaxy A20 Must be running RP1A.200720.012.A205YNDVU7CUF2 or later Galaxy A70 Must be running QP1A.190711.020.A705YNDXU5CUA7 or later Galaxy A30 Must be running RP1A.200720.012.A305YNDVU3CUE6 or later Galaxy S20 Must be running QP1A.190711.020.G981BXXU5BTJ3 or later Galaxy S20 5G Must be running QP1A.190711.020.G981BXXU5BTJ3 or later Galaxy S20+ 5G Must be running QP1A.190711.020.G981BXXU5BTJ3 or later Galaxy S20 Ultra 5G Must be running QP1A.190711.020.G981BXXU5BTJ3 or later Galaxy A11 Must be running QP1A.190711.020.A115FXXU1ATL1 or later Galaxy A21s Must be running QP1A.190711.020.A217FXXU5BUA1 or later Galaxy S9 Must be running QP1A.190711.020.G960FXXUFFUE1 or later Galaxy S10 Must be running QP1A.190711.020.G973FXXU8DTH7 or later Galaxy S10+ Must be running QP1A.190711.020.G973FXXU8DTH7 or later Galaxy Tab A 10.1 (2019) Must be running QP1A.190711. 020.T515XXU7BUA1 or later Galaxy Tab S6 Must be running RP1A.200720.012.T865XXU4CUB7 or later Galaxy S21 5G Must have firmware version RP1A.200720.012.G998BXXU1AUA4 or later Galaxy S21+ 5G Must have firmware version RP1A.200720.012.G998BXXU1AUA4 or later Galaxy S21 Ultra 5G Must have firmware version RP1A.200720.012.G998BXXU1AUA4 or later Galaxy A32 5G Galaxy A52 5G Galaxy A12 Galaxy Note20 5G Must have firmware version RP1A.200720.012.N981BXXU1CTL5 or later Galaxy Note20 Ultra 5G Must have firmware version RP1A.200720.012.N981BXXU1CTL5 or later Galaxy Tab S8 Galaxy S20 FE 5G Must be running RP1A.200720.012.G781BXXU1BUA5 or later Galaxy A52s 5G Galaxy Tab S8 Ultra Galaxy A73 5G Galaxy Z Fold 2 5G Must be running RP1A.200720.012.F916BXXU1DUDA or later Galaxy Tab Active4 Pro 5G Galaxy Z Fold 3 5G Galaxy Z Flip 3 5G Galaxy A22 5G Galaxy S21 FE 5G Galaxy S22 Galaxy S22+ Galaxy S22 Ultra Galaxy A13 4G Galaxy A53 5G Galaxy A13 5G Galaxy Xcover6 Pro Galaxy Z Fold 4 5G Galaxy Z Flip 4 5G Galaxy A33 5G Galaxy Tab S8+ -
Device model Version required Pixel 3 Must be running SP1A.210812.016.B2 or later Pixel 4 Must be running SQ3A.220605.001 or later Pixel 4a Must be running SQ3A.220605.001 or later Pixel 4 XL Must be running SQ3A.220605.001 or later Pixel 5 5G Must be running RQ3A.210605.003 or later Pixel 4a 5G Must be running RQ3A.210605.003 or later Pixel 3 XL Must be running SP1A.210812.016.B2 or later Pixel 6a Pixel 7 Pixel 6 Pro Must be running RQ3A.210605.003 or later Pixel 6 Must be running RQ3A.210605.003 or later Pixel 7 Pro -
Device model Version required Nokia XR20 Nokia X30 5G Nokia G11 Plus -
Device model Version required MOTO G62 5G -
Device model Version required Find X3 Pro 5G Must be running CPH2173AU_11._A.16 or later A94 5G Find X5 Pro -
Device model Version required Tab8 4G -
Device model Version required Y22s Y21s Y55 5G -
Device model Version required Telstra Essential Smart 2.1 Telstra Essential Pro 3 Telstra Smart 4 Blade A52
FAQs
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You can activate your International Roaming Day Pass in the My Telstra app. Just follow these simple steps:
- Open the My Telstra app
- Go to Services
- Select your Mobile service
- Tap on Extras
- Go to International Roaming
- Scroll down to International Day Pass and toggle it on.
Your Day Pass takes between 15 minutes and 2 hours to activate and you'll receive a text once it's active. You'll only begin paying once you start using your device at your destination and the Day Pass expires within 24 hours of you first using it. This includes data, such as downloading emails or updating your socials. -
Select price per day
Zone 2 - unlimited calls, SMS & 1GB data
- Argentina
- Armenia
- Austria
- Bangladesh
- Bahrain
- Belarus
- Belgium
- Brazil
- Brunei
- Bulgaria
- Cambodia
- Canada
- Chile
- China
- Colombia
- Croatia
- Cyprus
- Czech Republic
- Denmark
- East Timor (Leste)
- Ecuador
- Egypt
- Estonia
- Fiji
- Finland
- France
- Germany
- Greece
- Guatemala
- Hong Kong
- Hungary
- India
- Indonesia
- Ireland
- Isle of Man
- Israel
- Italy
- Japan
- Kazakhstan
- Laos
- Latvia
- Lithuania
- Luxembourg
- Macau
- Macedonia
- Malaysia
- Mexico
- Nauru
- Netherlands
- Nigeria
- Norway
- Panama
- Papua New Guinea
- Phillippines
- Poland
- Portugal
- Qatar
- Romania
- Russian Federation
- Saudi Arabia
- Serbia
- Singapore
- Slovak Republic
- Slovenia
- Solomon Islands
- South Africa
- South Korea
- Spain
- Sri Lanka
- Sweden
- Switzerland
- Taiwan
- Thailand
- Tonga
- Turkey
- UAE
- UK
- Ukraine
- Uruguay
- USA
- Vanuatu
- Vietnam
Zone 1 - Unlimited Calls, SMS and 500MB Data
- New Zealand
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If you’re on an Upfront plan
If you’re on an Upfront plan and your destination isn’t included in the International Roaming Day Pass, you’ll need to connect to local Wi-Fi or purchase a local carrier SIM card in order to use your phone overseas.
You won’t be charged any pay-as-you-go rates to use your phone overseas.
If you’re on any other Telstra plan
If you’re on any other Telstra mobile plan and your destination isn’t included in the International Roaming Day Pass, you’ll be charged pay-as-you-go rates to use your phone overseas. The rates for each country will vary and once you arrive in your destination, we’ll send you an SMS with the rates that you’ll pay.
If you don't want to pay-as-you-go, you can disable international roaming in the My Telstra app by selecting your service, go to 'International roaming' and select 'Manage'.
Here is how you can check whether you'll be charged pay-as-you-go-rates:
- Open the My Telstra app
- Go to Services
- Select your Mobile service
- Tap on Extras
- Go to International Roaming
If you only have a Day Pass toggle available, you're on an Upfront Plan and won't be charged pay-as-you-go-rates. If you also see an International Roaming toggle and it's enabled, you will be charged pay-as-you-go rates if you visit a country that's not eligible for Day Pass.
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Yes, if you have International Roaming set up. Charges apply. You’ll still get notified by SMS, just like you do in Australia. To listen to your message, simply follow the instructions in the SMS.
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You can make calls and send messages while overseas using VoLTE, Wi-Fi Calling, Telstra Video Calling and Telstra Messaging, depending on your mobile plan and device compatibility. Check with your device manufacturer to ensure compatibility for your specific device.
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There are two ways to check whether you're on an Upfront Plan or not.
Check your Telstra account number
If your account number starts with '2000', you're not on an Upfront Plan. You can find your account number on your Telstra bill or in 'Payments' tab in the My Telstra app.
Check your international roaming settings in the My Telstra app
If you're on an Upfront Plan, you will only have the International Day Pass option. If you also see a pay-as-you-go option, you're not on an Upfront Plan, because PAYG isn't available on Upfront Plans.
Here's how you get to your international roaming settings:
- Open the My Telstra app
- Go to Services
- Select your Mobile service
- Tap on Extras
- Go to International Roaming
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You must ensure your International Roaming settings are switched on. You can do this in the My Telstra app. It can take between 15 minutes to 2 hours to activate and you’ll receive a notification once this is active.
An International Roaming Day Pass expires within 24 hours.
You’ll only begin to pay for your International Day Pass once you start using your device at your destination. This includes if your device uses data, such as downloading emails or updating social media apps.
Need help?
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Support
More information about international roaming can be found in our Frequently Asked Questions.
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