What content uses the most data?
Not all content uses the same amount of data. Things like streaming music and videos or video calling use a lot more data than sending emails and browsing the internet.
To help you understand this better, here's a rough guide on how much data is used by different types of content.
| Content | Estimated data usage per hour |
|---|---|
Basic internet browsing Using email, Google search, reading the news, checking the weather |
10-50 MB |
Streaming audio content Spotify, iTunes, Google Play |
|
Streaming video Content Netflix, YouTube, Foxtel Now |
|
Video calling with family and friends Facetime, Skype, Zoom |
|
Gaming Online, Nintendo Switch, PlayStation, Xbox |
100MB – 1GB depending on game play |
How do I know how much data I need?
You can try our data usage calculator to estimate how much data you might need in a month.
How can I check how much data I have left?
You can check how much data allowance you have and how much data you have left by signing in to your account online.
Telstra customers can sign in to My Telstra in a browser or use the My Telstra app on their mobile phone or tablet.
Tips on how to manage your data usage on your home internet
Your home internet data plan is separate from your data plan on your mobile phone, and it usually comes with a bigger data allowance. If you don't have unlimited data, it's a good idea to protect and monitor your data usage:
- Keep an eye on your usage throughout the month by using the available self-service tools, like My Telstra.
- Make sure other people can't access your Wi-Fi or home network without your permission, always use a password for your Wi-Fi.
- Top up your home internet data allowance to avoid your speed being slowed until your next billing cycle. Telstra Upfront Internet plans have unlimited data. Fair Use Policy applies.
- Watch for any usage alert notifications your provider may send you when you've used 50% or more of your data.
- If you're consistently going over your data allowance, it's probably time to upgrade to a plan with a larger data allowance. Find out how you can upgrade your Telstra plan.
How does mobile data differ from home internet data?
Home internet data is separate from mobile data. Your home internet data plan usually includes a lot more data and can even be unlimited depending on the plan you have.
As mobile plans have a much smaller data allowance, it's a good idea to set up your mobile phone so it automatically connects to your home Wi-Fi network when you're at home. This will save your mobile data, so you'll have more data to use when you're away from home.
You can also take advantage of free Wi-Fi when you're away from home. Some cafes and retail shopping centres offer free Wi-Fi. Telstra offers free Wi-Fi at specially equipped payphones during disaster events.
Rather get in touch? Let's get you connected
My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Multilingual Support
Speak to us in your preferred language. We've got you covered.
Contact us
We're here to answer your questions.