How do I sign in and add or remove an app on my Telstra TV®?
This article explains how to add an app to your Telstra TV, and how to remove one. It also covers subscription apps on Telstra TV.
To add an app
- In the Telstra TV menu, go to App Store
- Choose an app and select OK
- Select Add app and confirm; the app will be added to My Apps on your device.
To remove an app
- In the Telstra TV menu, go to App Store
- Choose an app and select OK
- Select Remove App and OK; this will remove the app from My Apps.
You can also remove an app from My Apps directly:
- In the Telstra TV menu, go to My Apps
- Choose an app and press * on your remote for more options
- Select Remove app, press OK and confirm to remove the app; this will remove the app from My Apps.
What if the app wants me to subscribe?
To use some apps, you need to subscribe.
- Subscribe to the service either directly on the subscription service’s website, or using hub.telstra.com.au for subscriptions and offers available via Telstra.
- Once you've completed the subscription process, open the app on your Telstra TV and follow the login instructions provided to begin streaming content within the app.
How to download and sign in to apps on the Telstra TV?
Video content description
An instructional video for how to download apps on the Telstra TV, and how to sign in to them.
-
[Music playing]
[Slide is shown, reading: Telstra TV ®How to download and sign in to apps on the Telstra TV®]
[Displaying the Telstra TV box and remote]
This video will show you how to download apps on the Telstra TV, and how to sign in to them.
[Slide is shown, reading: 1. Download, 2. Sign in]
We’ll show you how to download the apps to your Telstra TV, and how to sign in to those apps.
[Slide is shown, reading: 1 Download]
[Displaying the Telstra TV remote and TV screen and showing the steps on the user interface]
To access everything that Telstra TV has to offer, head to the App Store on your Telstra TV. Open the menu by pressing the home button, then scroll down to the App Store. Select the app you’d like to download, then hit ‘OK’ to open the app options, and select ‘Add app’ to download it to your Telstra TV.
[Slide is shown, reading: 2 Sign in]
[Displaying the Telstra TV® user interface showing TV shows and movie library and previews]
While you can search for TV shows and movies without signing into your apps, you will need to sign in before watching. So if you’re not signed in to the apps you use, you can do that now.
[Displaying the Telstra TV user interface and depicting the steps involved and the sign in page]
From the menu, go to ‘My Apps’ and open the apps you want to sign in to. Then sign in with your username and password.
[Displaying the Telstra TV® box and remote]
And that’s it!
[Slide is shown, reading: 1. Download 0:18 seconds, 2. Sign in 0:43 seconds]
We’ve shown you how to download apps to your Telstra TV, and how to sign in to those apps. If you’d like to review any of these steps simply replay from the time shown.
[Title slide is shown with Telstra logo and reading: Telstra.com/support]
For more help visit Telstra.com/support
Rather get in touch? Let's get you connected
My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Multilingual Support
Speak to us in your preferred language. We've got you covered.
Contact us
We're here to answer your questions.