To enable parental control:

  1. Go to Settings
  2. Then Parental Controls
  3. Enter a new/your existing pin number
  4. Turn parental controls on/off and follow the onscreen steps to enable parental controls on certain ratings.

Reset all parental control settings

To reset all parental controls:

  1. Go to Settings
  2. Then Parental Controls
  3. Enter in your existing pin number
  4. Select Reset Parentals Controls, then press the Play/Pause button three times to reset all parental controls settings, including the pin number.

Clear all parental control settings, including the PIN

To reset, highlight Reset Parental Controls and follow the onscreen instructions.

Change your 4-digit PIN

To change your 4-digit PIN used to access the parental controls menu:

  1. Go to Settings
  2. Then Parental Controls
  3. Enter your existing pin number
  4. Select Change PIN and enter a new PIN.

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