Depending on your plan, you may receive these alerts:

  • Pre-Paid service activation alerts
  • Low credit alerts
  • Recharge & Extra expiry alerts
  • Account deactivation alerts – 32 days and 8 days before the recharge only period ends
  • Change of Pre-Paid plan confirmations 
  • Failed automatic recharges

Frequently asked questions

  • If you have an SMS-capable device, you can access messages when connected to your mobile broadband device at http://m.home. Check the device user manual to find out if it's SMS capable, or follow these steps:

    1. Connect your Pre-Paid mobile broadband device
    2. Type http://m.home into your browser
    3. Click the SMS tab to see if you can view SMS messages.

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