Why can’t I send or receive emails?
How to solve problems sending or receiving emails on your phone or device.
Having trouble with sending or receiving emails
If you’re having trouble sending or receiving emails on your phone or device:
- Check your internet connection
- Check your password is correct. Recover your username and password here.
- Make sure you’re using the latest email settings for your device.
You can also use our smart troubleshooting tool to diagnose and fix issues with Apple Mail, Microsoft Outlook, and Windows Mail.
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