Talk to the experts at Telstra Platinum and we’ll sort it out for you

Whether your service or technology is from Telstra or another provider, our tech experts can help you. They’re available 24x7 over the phone and online to help you with your mobile, tablet, Wi-Fi, email, smart home and connected devices, data back-up and more. It’s all part of a Telstra Platinum subscription.

Got a one-off problem? Find out more about our no-fix no-fee services

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Outside Australia

We're currently working on an issue with our overseas contact line. If you're overseas, please use our in-country contact number. Once you've entered your details, our Platinum Support team will be happy to help.