Email setup for Apple Mail

To set up Telstra Mail in your own software, you’ll need to know our server details. Follow the step-by-step instructions for your software to get started.

Before you start

You'll need your Telstra email address and password. Retrieve your email address or password.

To add a Telstra email address to Apple Mail:

  1. Go to the Apple menu and select Mail, then select Preferences 
  2. On the ‘Accounts’ tab, select the + symbol
  3. Enter your name, your Telstra email address and password, and select Sign in 
  4. Select Done Your new email account should be successfully added.  BUT if automatic set-up doesn’t work:
  5. Select Next to set up your Telstra email address manually. 
  6. Manually enter the configuration settings below:
    • Account type: IMAP 
    • Incoming email server: imap.telstra.com
    • Outgoing (SMTP) email server: smtp.telstra.com. Select Continue, Incoming Mail Security 
    • Use Secure Sockets Layer (SSL): Ticked
    • Authentication: Password Outgoing Mail Server 
    • Outgoing mail server: smtp.telstra.com
    • Use Authentication: Ticked Outgoing Mail Security 
    • Use Secure Sockets Layer (SSL): Ticked
    • Authentication: Password Account Summary 
    • Take account online: Ticked 
  7. Select Create. Your new email account should now be added.

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