4G Fixed Wireless Support

Which home phone features are compatible with 4G Fixed Wireless service?

Below is a guide to the features you can use with your 4G Fixed Wireless service:

Call type access

  • Access to all outgoing call types
  • All call types except Infocall 190
  • All call types except international
  • All call types except international & Infocall 190
  • All call types except STD mobile, international & Infocall 190

Calling packs

  • International Saver
  • International Ultimate

Call Control

  • Call Control - all
  • Call Control - Infocall 190
  • Call Control - international
  • Call Control - international & Infocall 190
  • Call Control - STD/Mobile, International & Infocall 190

Voice features

  • Call number display
  • MessageBank®
  • Call forward busy
  • Call forward immediate
  • Call forward no answer
  • Call forward selected callers
  • Call return
  • Call waiting
  • Silent line
  • Five party conference

Frequently asked questions

  • Your 4G Fixed Wireless device has limited internet access. If you connect your phone, tablet or computer to your 4G Fixed Wireless device by Wi-Fi or Ethernet cable, you’ll only be able to access the following websites:

    To find a plan to suit your data needs, please explore our plans or call us on 13 22 00.

  • An amber signal light means your 4G signal strength is weak. Try moving your 4G Fixed Wireless device to a place in your home where the 4G signal is stronger. If this doesn’t work, you may need an external antenna. If you experience poor call quality on your line, please check our website or call us on 13 22 00.

  • To start experiencing your Telstra 4G Fixed Wireless Network Terminating Unit (NTU), follow this easy set-up guide 

     

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