What type of internet plan is right for you?
Our new Upfront Internet plans are simple and flexible, but they may not have all the features you need just yet. They are coming, but in the meantime a post-paid internet plan may be your best choice. Here are the main differences between Upfront and post-paid internet plans.
Post-paid internet plans
- If you need features like Priority Assist, Ultrafast speed or a professional installation, your best choice is a post-paid internet plan. These Telstra features are currently not available on our Upfront Internet Plans.
- With post-paid internet plans you get your bill at the end of every month.
Upfront internet plans
- If you want simpler upfront charging with no unexpected fees and you don't need features like Priority Assist, Ultrafast speed, Internet Optimiser or a professional installation – then your best choice is an Upfront Internet plan.
- When you are on an Upfront plan, the only way to pay for your service is by an AutoPay payment from your bank account or credit/debit card. You’ll need to set up your AutoPay details when you sign up for this plan and you can update your payment method in the My Telstra app.
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Connection address
You can connect to the nbn™ network via Hybrid Fibre Coaxial technology.
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Connection address
You can connect to the nbn™ network via Fibre to the Premises technology.
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You can connect to the nbn™ network via Fibre to the Building technology.
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Connection address
You can connect to the nbn™ network via Fibre to the Node technology.
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You can connect to the nbn™ network via Fibre to the Curb technology.
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Connection address
You can connect to the nbn™ network via Fixed Wireless technology. Please call us on 1800 993 728 to find out more and connect.
Great! You can get connected via Cable now
Connection address
Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map
Great! You can get connected via ADSL now
Connection address
Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map
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You can connect to the Opticomm access network. Please call us on 13 22 00 to find out more and connect.
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You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.
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You can connect to 5G Wireless Internet.
Woo-hoo! Your address is nbn-ready.
Connection address
Make the switch now to secure, fast nbn with Telstra. Your fixed phone line is included at no extra cost and you can keep your existing number.
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Choose your month-to-month, unlimited data plan
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Standard , nbn™25 , Available , Unavailable , Unavailable , Unavailable
25Mbps typical download speeds 7pm - 11pm
month-to-month
$80/mth
Min cost $296 for new customers who cancel after 1 mth. Read Core Internet detailsPlan speeds
Typical evening speeds 7pm-11pm:-
25Mbps
Download
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4Mbps
Upload
Speeds experienced may be lower due to factors incl. in-home set up/wiring.We’re unable to estimate the maximum speeds at your address until you’re on your new plan.Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Speeds experienced may be lower due to factors incl. in-home set up/wiring.Speeds experienced may be lower due to factors incl. in-home set up/wiring.We’re unable to estimate the maximum speeds at your addressuntil you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.As your connection type is Fixed Wireless, the above upload and download typical plan speeds do not apply. Typical download speeds of 2-23 Mbps (7-11pm) apply. Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Maximum speeds at your address on this plan:
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Mbps
Download
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Mbps
Upload
This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .
This plan's maximum download speed is supported at your address.
This plan's maximum download speed is supported at your address.
This plan's maximum download speed is supported at your address.
This plan's maximum download speed is supported at your address.
Speeds experienced may be lower due to factors incl. in-home set up/wiring.Speeds experienced may be lower due to factors incl. in-home set up/wiring.Speeds experienced may be lower due to factors incl. in-home set up/wiring.- No lock-in contract
- Free express modem delivery
- Critical information summary
- nbn speeds key fact sheets (PDF, 82 KB)
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Standard Plus , nbn™50 , Available , Unavailable , Unavailable , Unavailable
50Mbps typical download speeds 7pm - 11pm
month-to-month
$95/mth
Min cost $301 for new customers who cancel after 1 mth. Read Unlimited Internet detailsPlan speeds
Typical evening speeds 7pm-11pm:-
50Mbps
Download
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17Mbps
Upload
Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.We’re unable to estimate the maximum speeds at your address until you’re on your new plan.Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Speeds experienced may be lower due to factors incl. in-home set up/wiring.Speeds experienced may be lower due to factors incl. in-home set up/wiring.Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.As your connection type is Fixed Wireless, the above upload and download typical plan speeds do not apply. Typical download speeds of 2-55 Mbps (7-11pm) apply. Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Maximum speeds at your address on this plan:
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Mbps
Download
-
Mbps
Upload
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. However we estimate that your maximum available download speed is .This plan’s maximum download speed is supported at your address.
This plan’s maximum download speed is supported at your address.
This plan’s maximum download speed is supported at your address.
Speeds experienced may be lower due to factors incl. in-home set up/wiring.Speeds experienced may be lower due to factors incl. in-home set up/wiring.Speeds experienced may be lower due to factors incl. in-home set up/wiring.Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.- No lock-in contract
- Free express modem delivery
- Critical information summary
- nbn speeds key fact sheets (PDF, 82 KB)
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100Mbps typical download speeds 7pm - 11pm
month-to-month
$110/mth
Min cost $326 for new customers who cancel after 1 mth. Read Premium Internet details- No lock-in contract
- Free express modem delivery
- Critical information summary
- nbn speeds key fact sheets (PDF, 82 KB)
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Superfast , nbn™250 , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable
250Mbps typical download speeds 7pm-11 pm
month-to-month
$140/mth
Min cost $356 for new customers who cancel after 1 mth. Read Superfast plan details$1 for first month month-to-month Then $110 per month
Min cost $217 for new customers who cancel after 1 mth. See Premium details$31 for first month month-to-month Then $140/mth.
Min cost $247 for new customers who cancel after 1 mth. See Superfast details$71 for first month month-to-month Then $180/mth.
Min cost $287 for new customers who cancel after 1 mth. See Ultrafast detailsPlan speeds
Typical evening speeds 7pm-11pm:Superfast Speed.
Typical plan speeds 7pm-11pm:-
250Mbps
Download
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22Mbps
Upload
Speeds experienced may be lower due to factors incl. in-home set up/wiring. Not avail. on FTTN/B/C or Fixed Wireless. Plan avail to HFC and FTTP connections only.As your connection type is FTTB, unfortunately Superfast speed is not available.As your connection type is FTTN, unfortunately Superfast speed is not available.Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.As your nbn connection type is FTTC, Superfast speed isn’t available at your address. Find out why
Your cable speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is cable, unfortunately Superfast speed is not available.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is ADSL, unfortunately Superfast speed is not available.As your connection type is Fixed Wireless, unfortunately Superfast speed is not available.Maximum speeds at your address on this plan:
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Mbps
Download
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Mbps
Upload
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail to HFC and FTTP connections only.Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail to HFC and FTTP connections only.Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail to HFC and FTTP connections only.- No lock-in contract
- Free express modem delivery
- Premium critical information summary
- Speed add-ons critical information summary
- nbn speeds key fact sheets (PDF, 82 KB)
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Ultrafast , nbn™1000 , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable
700Mbps typical download speeds 7pm-11pm
month-to-month
$180/mth
Min cost $390 for new customers who cancel after 1 mth. Read Ultrafast plan detailsPlan speeds
Typical evening speeds 7pm-11pm:Ultrafast Speed.
Typical plan speeds 7pm-11pm:-
700Mbps
Download
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40Mbps
Upload
Speeds experienced may be lower due to factors incl. in-home set up/wiring. Not avail. on FTTN/B/C or Fixed Wireless. Plan avail to HFC and FTTP connections only.As your connection type is FTTB, unfortunately Ultrafast speed is not available.As your connection type is FTTN, unfortunately Ultrafast speed is not available.Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.Your cable speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is cable, unfortunately Ultrafast speed is not available.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is ADSL, unfortunately Ultrafast speed is not available.As your nbn connection type is FTTC, Ultrafast speed isn’t available at your address. Find out why
As your connection type is Fixed Wireless, unfortunately Ultrafast speed is not available.Maximum speeds at your address on this plan:
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Mbps
Download
-
Mbps
Upload
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
Speeds experienced may be lower due to factors incl. in-home set up/wiring.Speeds experienced may be lower due to factors incl. in-home set up/wiring.Speeds experienced may be lower due to factors incl. in-home set up/wiring.- No lock-in contract
- Free express modem delivery
- Premium critical information summary
- Speed add-ons critical information summary
- nbn speeds key fact sheets (PDF, 82 KB)
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Telstra Smart Modem 3. Included for use with new home internet services.
Wi-Fi 6 is the next big thing in Wi-Fi technology. It accommodates many more devices at greater speeds on a single Wi-Fi network. Smart Modem 3 is already Wi-Fi 6 certified, so you'll enjoy:
- Up to 4 times more capacity
- Up to 12 devices streaming at once
- Up to 40% faster data rates
- Longer battery life for your connected devices
Why choose us for nbn?
$0 installation
There's no fee for standard installations when you switch to Telstra home internet.
Unbox and connect in minutes
Get connected in minutes while your fixed-line is set up, with Telstra Smart Modem's built-in 4G SIM.
Network security
Our industry-leading cyber security measures help block malicious content before it gets to you and keep your personal info safe.
Call our local team
Get the help you need from a range of customer support centres, including calling our local team.
More reasons to switch to Telstra
TV & Movies
Get 3 months of Apple TV+ on us
For Telstra Consumer customers only. Offer ends on 16 August 2023.
TELSTRA DEVICE SECURITY OFFER
3 months cyber protection on us
Get all-in-one protection against scams and hackers and stay safe online with Device Security. Powered by McAfee. $0 for 3 mths then $10/mth, no lock-in.
BINGE
Get 2 months BINGE with Telstra
BINGE Standard for Telstra consumer post-paid customers new to BINGE.
Already a Telstra customer?
You can check your current internet plan speed, manage add-ons and troubleshoot issues via My Telstra.
Switch to the nbn network
If you're an existing customer, you can switch to nbn and get the right plan in one move.
Change your plan
If you have an existing internet plan with us, you can change to a different plan once a month.
Move your internet for $0
Book an internet + home phone move online for $0. Standard moves only.
FAQs - Connecting to the nbn
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In most cases, nbn co installs the nbn network at your home at no cost. For new homes that have never had internet before, there is a $300 nbn New Development Charge which you’ll need to pay.
You can install your Telstra Smart Modem yourself for $0. Or you can get a Telstra technician to connect your modem and devices for a one-off fee of $240.
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Once we've processed your nbn service order, we’ll send you an order reference number via email which you can use to track the progress of your order.
Connecting to the nbn network
If your property has not previously been connected to the nbn network, an nbn co technician may need to come to your address to set it up. Charges may apply.
You may also need a Telstra technician to help set up the connection inside your home. We’ll work this out once you place your order, and help to arrange any appointments you need.
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These are the different nbn technology types that nbn co uses to connect homes to the nbn network:
- FTTP - Fibre to the premises
- FTTN/B - Fibre to the Node or Fibre to the Building
- FTTC - Fibre to the Curb,
- HFC - Hybrid Fibre Coaxial
- FW - Fixed Wireless
To find out your tech type, check your address.
For more information on nbn technology, visit our what is nbn page
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Yes, the Telstra Smart Modem Gen 3 is included for use when you take up a new Telstra nbn home internet plan.
For new customers, there’s no additional cost if you stay connected for 24 months. If you leave within 24 months pay out the modem ($12/mth for every month remaining in the first 24 mths).
Existing Telstra internet customers can upgrade to Telstra Smart Modem 3 for $12 extra per month over 24 months (min cost $288). To do this you can:
Message us now
or
Visit your nearest Telstra Store -
Yes, the Telstra Smart Modem Gen 3 is fully nbn compatible. It’s included for use when you take up a new Telstra nbn home internet plan
Things you need to know
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Important
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™ tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra
Plan prices
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.
Speed Add-ons
Typical busy period speeds for the new nbn tiers Superfast and Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speed of these add-ons. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB)
Service Availability
Services not available to all areas or premises.
Installation
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.
nbn™ New Development Charge
In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.
Telstra Smart Modem™
Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.
Medical security alarms, lift phones and fire indicator panels
If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling 1800 227 300. Medical alarms can also be registered online at nbn.com.au/medicalregister. It’s important to understand that registering these services won’t prevent them from being disconnected when moving to the nbn network. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network.
Kayo offer
For Telstra Personal customers taking up a new home internet service. Roll onto Kayo Basic standard month-to-month fees after 12 months unless you change or cancel beforehand. Must sign up to Kayo via Telstra at https://hub.telstra.com.au/kayo. Not compatible with any other Kayo offer or third-party billing platforms.
If you cancel within 12 months, you will lose the remainder of, and cannot restart, the Kayo offer. Not available on Kayo One. Current Kayo One customers need to upgrade to Kayo Basic first to be eligible for this offer.
Questions about internet plans?
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View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Support
More information about internet plans can be found in our Support section.
Send us a message
Questions about internet plans? Get in touch and we’ll help you as soon as we can.
Contact us
We're here to answer your questions.